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FAQ
Catering Related
Q1. Are MAN YUE LOU and ZUI YUE LOU the same restaurant?
The original site of MAN YUE LOU was formerly ZUI YUE LOU. MAN YUE LOU officially opened on May 2, 2026, as a newly rebranded restaurant.
Q2. Where is MAN YUE LOU located?
MAN YUE LOU is located on the 2nd floor of Windsor Castle, Lakeshore Hotel Hsinchu, at No. 773, Minghu Road, Hsinchu City.（Google Map）
Q3. Does MAN YUE LOU have accessible facilities?
Yes. Elevators and accessible ramps are available, so elderly guests and guests with limited mobility can visit with ease. For any special needs, please let us know in advance when making your reservation, and we will do our best to assist with arrangements.
Q4. Does MAN YUE LOU have private dining rooms? What is the seating capacity?
Yes. MAN YUE LOU offers 7 private dining rooms with an intimate setting, accommodating 8 to 30 guests. They are ideal for family gatherings and business dining.
Q5. Can I bring children to MAN YUE LOU?
Yes. Children under 120 cm are exempt from the minimum charge. If you are visiting with children, we recommend noting any related needs when making your reservation.
Q6. Is parking available for restaurant guests? Is there a parking fee?
MAN YUE LOU is located on the 2nd floor of Windsor Castle. There are three nearby parking options: the Second Outdoor Parking Lot along Minghu Road, the Third Outdoor Parking Lot at the intersection of Minghu Road and Lane 775, and the B1–B2 indoor parking lot at Lakeside House. Please follow the hotel’s on-site driveway signs. For details, please refer to Lakeshore Hotel Hsinchu’s Transportation & Parking Information.
Q7. Can I bring my own wine or alcoholic beverages to MAN YUE LOU?
Yes. A corkage fee of NT$500 per bottle applies.
Q8. Does Monet's Garden dinner have set dining time slots?
No set time slots. Dinner is available from 17:30 to 21:00. If time slots are introduced in the future, guests will be informed at the time of reservation.
Q9. Does Monet's Garden offer dining vouchers?
Dining vouchers are not currently available. Please follow our official website for future updates.
Q10. I have an expired Monet's Garden voucher. What can I do?
Expired vouchers may be used as cash vouchers at the restaurant. For further inquiries, please leave your contact details and we will reach out to you.
Q11. Does Monet's Garden provide high chairs or a family restroom?
Yes, high chairs and children's tableware are available. The family restroom is located on B1 of the same building.
Q12. Can I walk in and join a waitlist at Monet's Garden without a reservation?
Yes. When a table becomes available, we will contact you by phone using the number provided at waitlist registration. No on-site queuing is necessary.
Q13. How long will Monet's Garden hold my reservation?
Reservations are held for 10 minutes. We will contact you to confirm if you have not arrived. Reservations will be cancelled if there is no response within 20 minutes.