Membership Benefits
Exclusive 1-on-1 VIP Reception for Black Card Members
Your special requests for room reservations, room upgrades, late check-out, etc.
Contact our premium customer service via text message or video call!
Service hours: Monday to Friday 09:00-12:00; 13:00-18:00
(National holidays, consecutive holidays service suspended)
Where can black card members contact the premium customer service?
Method 1: Click on the quick path below to enter the Black Card Member Center, select "Exclusive Services" under "Store Information," and after entering the exclusive page, follow the steps 3 to 4 in the image below to add the premium customer service.
Method 2: Through the LINE official account, click to enter
(After joining, please enter your mobile number for identity verification)
More black card exclusive gifts
- Upgrade points 500 points
- Room Upgrade Voucher ×5 and Late Check-out Voucher ×3
- Complimentary Chef's snacks upon check-in
- Birthday Perks: Exclusive gift vouchers for stays, dining, and "The Picks" select shop, plus a special guest welcome gift!
- 85% discount at the Select Shop
- Triple points rewards
Notes
- After adding the "1-on-1 VIP Customer Service" LINE account, please enter your phone number for identity verification.
- Non-black card members cannot enjoy the privileges and services of black card members.
- The Lakeshore Hotel reserves the right to make final modifications, changes, explanations of activities, and to cancel this event.
